Palamo Dev Studio

Privacy Policy

Last Updated: February 18, 2026 Effective Date: February 18, 2026

Palamo Dev Studio LLC ("Palamo," "we," "us," or "our") operates the website located at palamostudio.com (the "Site"). This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit and interact with the Site.

By using the Site, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the Site.

1. Scope

This Privacy Policy applies to information collected through the Site, including the contact form and chatbot. It does not apply to information collected offline, through other websites or applications, or by third parties that may link to or be accessible from the Site.

2. Information We Collect

A. Information You Provide Voluntarily

When you use the contact form, you may provide:

  • Name
  • Email address
  • Company or organization name
  • Service interest
  • Message content

When you interact with the chatbot, you may provide conversational input including questions, project details, or contact information.

B. Information Collected Automatically

When you visit the Site, our hosting provider (Vercel) automatically collects certain technical information through server logs, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and referring URL
  • Date and time of access
  • Request metadata (headers, query parameters)

The Site uses no analytics services, tracking pixels, or behavioral profiling tools. Automatic data collection is limited to standard server logs maintained by our hosting provider.

C. Cookies and Similar Technologies

The Site uses a single cookie:

  • NEXT_LOCALE — Stores your preferred language (e.g., "en", "es", "pt"). This is a first-party, functional cookie with a max-age of 1 year and SameSite: Lax policy.

This is the only cookie set by the Site. We do not use advertising cookies, analytics cookies, or third-party tracking cookies.

3. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries submitted via the contact form
  • Facilitate chatbot conversations to provide information about our services
  • Maintain and improve the Site's performance, security, and functionality
  • Comply with legal obligations

Contact form submissions are routed via an internal n8n automation workflow for response. The n8n instance is self-hosted on Palamo infrastructure and does not share data with external parties.

The chatbot does not retain conversation history between sessions. Each interaction begins fresh with no memory of prior exchanges.

We do not engage in AI profiling, automated decision-making, or any form of behavioral scoring based on your interactions with the Site.

4. Legal Bases for Processing (for EEA/UK Users)

If you are located in the European Economic Area or the United Kingdom, we process your personal data based on the following legal grounds:

  • Consent — When you voluntarily submit information via the contact form or chatbot.
  • Legitimate Interests — To maintain the Site's security, functionality, and performance.
  • Legal Obligation — To comply with applicable laws and regulations.

5. Disclosure of Your Information

We do not sell, rent, or trade your personal information.

We may disclose your information in the following limited circumstances:

  • Service Providers — To trusted service providers who assist in operating the Site and delivering our services, subject to confidentiality obligations (see Section 6).
  • Legal Requirements — If required by law, regulation, legal process, or governmental request.
  • Protection of Rights — To protect the rights, property, or safety of Palamo Dev Studio, our users, or the public.

6. Third-Party Service Providers

The Site relies on the following service providers:

  • Vercel — Hosting and content delivery. Vercel processes server logs including IP addresses and request metadata. See Vercel's Privacy Policy.
  • n8n — Self-hosted on Palamo infrastructure. Handles chatbot interactions and contact form processing. No data is shared with n8n GmbH or any external party.
  • Google Fonts via next/font — Font delivery is handled at build time through Next.js font optimization. No runtime requests are made to Google servers, and no user data is transmitted to Google.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access — Request a copy of the personal data we hold about you.
  • Correction — Request correction of inaccurate or incomplete data.
  • Deletion — Request deletion of your personal data.
  • Restriction — Request restriction of processing in certain circumstances.
  • Portability — Request a portable copy of your data in a structured, commonly used format.
  • Objection — Object to processing based on legitimate interests.
  • Withdraw Consent — Withdraw consent at any time when processing is based on consent.

For California Residents (CCPA/CPRA)

You have the right to know what personal information is collected, to request deletion, and to opt out of the sale of personal information. We do not sell personal information.

For Brazilian Residents (LGPD)

You have rights under the Lei Geral de Proteção de Dados, including access, correction, deletion, and portability. Complaints may be directed to the Autoridade Nacional de Proteção de Dados (ANPD) at www.gov.br/anpd.

To exercise any of these rights, contact us at support@palamostudio.com.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy:

  • Contact form submissions — Retained as long as necessary to respond to your inquiry and for our business records.
  • Chat messages — Not persisted between sessions. Conversation data is discarded when the chat session ends.
  • Server logs — Retained according to Vercel's data retention policies.

When data is no longer needed, it is securely deleted or anonymized.

9. Data Security

We implement reasonable technical and organizational measures to protect your information, including:

  • Encryption in transit — All communications between your browser and the Site are encrypted via HTTPS/TLS.
  • Security headers — The Site enforces X-Frame-Options: DENY, X-Content-Type-Options: nosniff, strict referrer policy, and a restricted permissions policy.
  • Access controls — Access to personal data is restricted to authorized personnel only.
  • Infrastructure security — Self-hosted services run on secured infrastructure with regular updates and monitoring.

While we strive to protect your information, no method of transmission or storage is completely secure. We cannot guarantee absolute security.

10. Children's Privacy

The Site is not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us at support@palamostudio.com and we will promptly delete it.

11. International Data Transfers

If you access the Site from outside the United States, your information may be transferred to and processed in the United States. By using the Site, you consent to such transfers. We take reasonable steps to ensure your data is treated securely and in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Palamo Dev Studio LLC Henderson, NV support@palamostudio.com